Luke W. is an experienced Information Technology Business Partner at Mears Group PLC, specializing in requirements gathering and project solution development while collaborating with stakeholders across all business levels. Previously, Luke contributed to the successful launch of Salesforce Service Cloud and Field Service Lightning at Kohler Mira Ltd., and worked in various roles, including on the Community Housing Team, where focus was on processing repairs for vulnerable customers, and as a Customer Service Representative, providing high-level support and promoting products. Luke holds a Bachelor of Arts in English Literature and Creative Writing from the University of Gloucestershire.
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