Tracey Lyth is a seasoned professional with extensive experience in customer success and management across various sectors. Currently serving as Client Journey Manager at Irwin Mitchell since September 2024, Lyth has held significant roles at Mears Group PLC since September 2015, including Group Head Customer Success - Social Impact and Group Customer Value Manager. Lyth's previous experience includes positions at Balfour Beatty Business Services, where responsibilities encompassed developing customer experience strategies and managing client relations. Notably, Lyth has also contributed to Balfour Beatty Utility Solutions and RoMEC, focusing on customer and community strategy and innovation management, respectively. A substantial background at Compass Group UK & Ireland, spanning nearly two decades in retail and operational services, further underlines Lyth's diverse skill set. Educational qualifications include a BA in Food & Accommodation from Leeds Polytechnic.
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