Igor Duarte is an experienced professional in customer care and sales support, currently serving as a Customer Care Consultant at Medable, Inc since June 2022. Prior to this role, Igor worked as an EMEA Sales Support Specialist at Axalta, where responsibilities included managing customer inquiries and collaborating with sales representatives. Igor's background also includes a position as an Induction Trainer at bet365, focusing on enhancing customer satisfaction and mentoring new employees. Additional experience encompasses roles in customer service at SBTech and TELUS International Europe, as well as international business coordination at Sterling Fluid Systems. Igor holds a Bachelor's degree in International Business from Pontifícia Universidade Católica de Campinas, received in 2014.