Brian Lima

Director, Customer Success Engineer at Medecision

Brian Lima has a diverse work experience spanning multiple industries and roles. Brian is currently working as the Director of Customer Success Engineer at Medecision. Prior to that, they held managerial positions at Comcast, where they served as the Manager 2 Engineering Operations and Manager 1 Engineering Operations. Before joining Comcast, Brian worked at Medecision as a DevOps Architect, Sr. Manager of Technical Services, Team Lead of Technical Support, Sr. Solutions Analyst, and Senior Software Developer. Brian also has experience as a Senior Software Engineer at SunGard Higher Education and as a Software Engineer at the National Digital Medical Archive. Brian's career began at Independence Blue Cross as a Systems Analyst, Senior Programmer/Analyst, and Associate Programmer/Analyst.

Brian Lima earned a Master of Business Administration (M.B.A.) degree in Business Analytics from Drexel University's LeBow College of Business, completing their studies from 2012 to 2014. Prior to that, they attended Shippensburg University of Pennsylvania and obtained a Bachelor of Science (BS) degree in Management Information Systems, focusing on General Management Information Systems, from 1998 to 2002. Additionally, Brian has acquired two certifications: the ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice in August 2017 and the CSM certification from Scrum Alliance in March 2013.

Links

Timeline

  • Director, Customer Success Engineer

    October, 2022 - present

  • Devops Architect

    September, 2019

  • Sr Manager Technical Services

    February, 2018

  • Team Lead Technical Support

    April, 2016

  • Sr Solutions Analyst

    March, 2014

  • Senior Software Developer

    January, 2010

View in org chart