Jay Carter

Customer Engagement Manager

Jay Carter is an experienced Customer Engagement Manager at Mediaocean since March 2022, previously serving as a Customer Success Consultant. Prior roles include Customer Success & Sales Executive at Papirfly, where responsibilities involved managing global customer relationships, training, and onboarding clients, as well as creating usage reports and providing technical insights. Jay also worked as a Sales Support Coordinator at Papirfly and has experience as a Recruitment Consultant at Cordant People, specializing in the Technical and Engineering sectors. Early career highlights include a Client Services Associate role at International Financial Data Services and recognition as the CIPS Negotiation Challenge Winner in 2013. Education includes qualifications from the Peter Jones Enterprise Academy and an apprenticeship at DST Systems, along with a Level 2 qualification in Providing Financial Services.

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