Joe Olson is an experienced account manager at Medica since June 2019, specializing in fully-insured commercial accounts. Responsibilities include addressing customer complaints and ensuring client needs are met across supporting departments. Previous roles at Medica include client specialist, team lead for a call center, and health plan specialist, where Joe exhibited strong leadership and customer service skills. Earlier experience includes serving as a logistics account executive at Total Quality Logistics and marketing roles at Jimmy John's and Erbert & Gerbert's Sandwich Shop. Joe holds a Bachelor's Degree in Marketing from North Dakota State University, awarded in 2017.
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