Steph O'Connor is a highly experienced professional in product management and customer service sectors, currently serving as a Product Specialist at Medica since October 2019. In this role, Steph manages the product life cycle, oversees the generation of essential member documents, and contributes to health plan design using regulatory guidelines and market research. Previous experience includes roles as a Call Center Supervisor and Health Plan Specialist at Medica, where responsibilities involved performance monitoring and member support. Additionally, work history encompasses sales positions at GEAR Running Store and Banana Republic, along with a marketing background at Evine Live, where Steph developed marketing strategies and collaborated with various internal teams. A Bachelor of Science in Marketing was obtained from Miami University in 2011.
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