Tanja Becker

Tanja Becker is an experienced leader in customer service and sales strategy, currently serving as the Director of Customer Service at Mediq since February 2024. Prior to this role, Tanja held various senior positions at Lufthansa Cargo from 2011 to 2021, including Senior Director of Global Customer Service, where responsibilities included designing and managing global customer service operations, and Director of Sales Strategy and Steering, focusing on sales strategy development and process management. Tanja's career at Lufthansa spans over a decade, with notable roles including Director of Call Center Business and Director of Ground Solutions at Lufthansa Systems Passenger Services GmbH, emphasizing operational excellence and customer service delivery.