Joarvonia A. is a Clinical Support Specialist at MEDITECH since July 2022, responsible for fostering long-term client relationships and resolving software and system issues. Prior to this role, Joarvonia served as a Program/Project Specialist at Avaya from February 2004 to September 2016, where significant achievements included designing a workflow portal that improved productivity by 30% and customer satisfaction by 15%, and collaborating on a global Salesforce solution that decreased escalations to Channel Account Managers by 25%. Joarvonia holds a Bachelor of Interdisciplinary Studies in Clinical Health Informatics from Georgia State University.
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