Carly Gillis

Carly Gillis is an experienced content operations and communications professional with a strong background in digital media and journalism. Currently serving as Content Operations Lead at Medium, Carly creates and sustains support processes for writers, contributing to user growth and retention initiatives. Previous roles include Freelance Digital Media Consultant, where Carly provided expertise in content strategy, copywriting, and analytics, and Operations Director at Snopes.com, focusing on communication strategies. Carly's career highlights include managing customer communications at New York City Transit and launching Upworthy's Brand Studio, alongside receiving three Webby Awards for work at Counterspill.org. Carly holds a Bachelor of Arts in Journalism from California State University, Northridge, and an Associate in Arts from Santa Monica College.