Xiu Ling Lim is an experienced content writer currently working with Medium, specializing in knowledge-sharing articles on product and UX design, technology, self-development, and digital literacy. Lim also serves as a content translator for Musicca, translating English content into Traditional Chinese for a global music learning platform. As a Senior Manager at the Ministry of Education in Singapore, Lim plays a key role in digital product development, having authored the MOE Digital Communications Playbook and managed stakeholder engagement on social media. Past roles include customer journey architect at DBS Bank and leadership positions within the Ministry of Communications and Information, focusing on media analysis and digital communications. Lim's educational background includes certifications in media communication, UX design, and project management, complemented by a Bachelor's degree in Business with Communications.
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