Emma Smith is a seasoned veterinary operations director with over 15 years of experience in multi-site practices, including 24-hour hospitals. Currently serving as the Regional Operations Director at Medivet since 2025, they lead the operational and financial performance of 15 practices with a £13M regional budget. Previously, Emma held roles that included Practice Director at IVC Evidensia from 2015 to 2024, where they maintained high clinical care standards and achieved a 92% Client NPS score. Emma's earlier career also included positions in marketing and management within veterinary practices, showcasing a commitment to client service and team development.
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