Bridgette Burton

Customer Services Consultant at Medtasker

Bridgette Burton is a versatile professional with extensive experience in customer service, election administration, and creative direction. Currently serving as a Customer Services Consultant at Medtasker since September 2019, Bridgette specializes in issue support management for a health technology product, providing both online and on-site training for medical staff. With over two decades of involvement in Baggage Productions as a Writer, Director, and Producer, Bridgette oversees creative and operational aspects of theatrical productions. Previous roles include Senior Election Administrator at Votem Corp. and Everyone Counts Australia, where responsibilities included project management for online elections, cross-functional team leadership, and customer support. Additional experience includes an administration role at IBISWorld and management experience at Crown Casino. Bridgette holds a Graduate Diploma of Psychology Advanced and a Graduate Diploma of Psychology from Monash University, along with a Bachelor of Education in English, Literature, and Drama from the University of Melbourne.

Location

Melbourne, Australia

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Medtasker

Transform your hospital’s communications with Medtasker, an integrated collaboration and communication platform. Our desktop and smartphone apps securely deliver tasks to the right person in a hospital, the first time, to improve patient safety and hospital efficiency. Medtasker sends standardised ISBAR messages to the clinician's smartphone and/or pager to facilitate effective task triaging. Tasks can be acknowledged upon receipt, shared with colleagues to balance the workload, and ticked off when done. Managers can also view and analyse clinician workload in real time, and adjust as necessary. The platform streamlines clinical communications, providing a single channel to manage requests, from routine tasks to urgent reviews of deteriorating patients. Medtasker’s alerts and escalations can be configured to match your hospital’s processes, and ensure patients receive safe and timely care. Clinicians are easy to contact with Medtasker’s centralised directory. Half days, shift swaps and leave are all reflected in real time. Medtasker’s On-Duty Directory allows other clinical systems to send notifications and alerts to the right on-duty doctor. Our technology complements and enhances your existing paging infrastructure. Medtasker is encrypted, monitored and supported 24/7/365 and integrates with key hospital systems including the paging system, PAS (Patient Administration System) and Active Directory. Medtasker. Painless hospital communications.


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Headquarters

Fitzroy, Australia

Employees

11-50

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