Medtronic
Gerwin de Graaff has over 23 years of experience at Medtronic Diabetes, serving in various senior leadership roles focused on quality management and process improvement. As Senior Director Customer and Channel Quality, Gerwin established a global quality strategy that enhanced customer experience and compliance outcomes. Prior roles include Senior Director Post-Market Quality, where Gerwin expanded the Post-Market Quality organization and directed process improvements to address regulatory observations, and Senior Director Global Vigilance, achieving a significant cost reduction in complaint handling. Earlier positions involved leading quality management efforts across international regions and managing clinical research initiatives. Gerwin holds a Master of Science degree in Chemistry from Leiden University.
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