SC

Scott Cooper

Internal Customer Engagement Relationship Manager at TVG-Medulla, LLC

Scott Cooper has a diverse work experience spanning several companies and roles. Starting in 2008, they worked as a Manager of Customer Service at LexisNexis Risk Solutions, where they managed two call centers and supervised a staff of team leads, supervisors, and agents. In 2011, they transitioned to Aon, first as a Sales Manager for the Aon Retiree Health Exchange, where they focused on client relationships and led a team of Benefits Advisors. Scott then served as a Service Operations Manager, overseeing national member services and new member services outsourced partner teams. In 2018, they took on the role of Partner Management, leading outsourced partners supporting three distinct lines of business. In 2020, they joined AbbVie as a Program Manager, responsible for performance management and relationship with outsourced vendor partners. Most recently, in 2021, they became a Business Process Outsourcing Manager at LTD Commodities. Currently, they hold the position of Internal Customer Engagement Relationship Manager at TVG-Medulla, LLC.

Scott Cooper has a Bachelor of Arts in Journalism and Communications from Columbia College Chicago.

Location

Chicago, United States

Links


Org chart

This person is not in the org chart


Teams


Offices


TVG-Medulla, LLC

TVG-Medulla, LLC is a mission-driven, high-growth healthcare management company which houses two unique chiropractic organizations, Chiro One Wellness Centers and MyoCore Personalized Pain Care, consisting of 80+ clinics and growing. Our chiropractic brands are dedicated to improving the quality of life of every patient through drug-free, noninvasive treatments that relieve pain by improving joint motion, optimizing muscle function, and increasing flexibility. In addition, Medulla also offers critical wellness programs and education services to communities, employers and organizations. Doctors of Chiropractic serving within Chiro One and MyoCore clinics have access to TVG-Medulla, LLC’s full-scale management departments, such as billing and insurance, marketing, clinical operations, human resources, maintenance, IT and more. TVG-Medulla, LLC is owned by The Vistria Group, a private equity firm that invests in companies that deliver positive social change for communities across America. For more information on TVG-Medulla, LLC, please visit www.medullallc.com.