Michael Ross has extensive work experience in the retail industry, with a focus on marketing and customer engagement. Michael has held various leadership roles at Meijer, starting in 2008 as Vice President Marketing, where they were responsible for the full-funnel marketing strategy, planning, and execution. Michael also held positions such as Vice President Customer Engagement & Loyalty, Vice President Digital Shopping & Customer Marketing, and Vice President Customer Marketing & Emerging Technology. Prior to Meijer, Ross worked at Eastern Floral as General Manager/COO and at D&W Food Centers as Sr. Director of Marketing. Michael also had roles at Meijer as Director of Marketing Strategy and CRM, Consumer Insights, and as Director of eCommerce. Ross has a diverse background in marketing and customer-focused roles.
Michael Ross attended Western Michigan University from 1983 to 1988 where they obtained a Bachelor's degree in Marketing and Business Administration. Michael then attended the Western Michigan University - Haworth College of Business from 1985 to 1988, specializing in Marketing and Food Distribution. In terms of additional certifications, Michael Ross completed an Executive Leadership program at the Center for Creative Leadership in San Diego and Colorado in 2009. Michael also obtained an Executive Leadership certification from The Leadership Institute at Harvard School of Business in 1997. Additionally, they hold a Licensed Builder certification from the State of Michigan.
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