Meld Studios is an employee-owned, award-winning strategic design firm. We partner with organisations and the people they serve to navigate complexity and change, contributing to equitable, sustainable and just futures.

Our areas of expertise:

-Policy design: Internal and external policy creation
-Strategy design: Business, service, customer experience, engagement and transformation
-Service design: Customer experience and organisational experience crossing digital & physical service environments
-Organisation design: Governance, process, ways of working, mindsets & culture, change & transformation
-Transition design: horizon planning, change & transformation, theory of change, pilot management
-Capability building: Individual and organisational co-design capacity

Across each design space, we can help you to:

-Understand today: Gather the evidence. Understand what is happening today by building up your quantitative and qualitative insights to find opportunities and inspire possibility.
    - Qualitative research - customer experience, employee experience, service experience, organisational effectiveness, policy impact, transformation readiness and transition experience
    - Supportive quantitative research
    - Existing insight synthesis
    - Evaluations
    - Impact mapping
    - Systems analysis
-Imagine tomorrow: Explore the possibilities. Generate and test futures collaboratively with the people you serve, those who serve for you, and the multi-disciplinary experts inside and outside your organisation.
    - Concept generation
    - Prototyping & testing
    - Vision mapping
-Transition & transform: Become the future. Setting the conditions for shifting and changing, moving away from the concept to the actuality of how you need to be.
    - Strategy setting
    - Transformation audit
    - Transformation orchestration
-Upskill & embed: Build internal capacity. Develop the capacity of your people to work collaboratively towards better futures.

Meld Studios

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