We work with IT-enabled services firms in search of new delivery locations in Africa. We conduct research into cost structures, labour pools, infrastructure, real estate, local governance, and regulations. And we can provide connections to government counterparts and relevant development partners. We can assist with impact sourcing portfolios.

We work with governments who seek to expand their IT-enabled services exports. We assist with research-based consultation, and we help coordinate with the digital services export industry, development partner organizations, and skilling institutions for job readiness.

We work with development partners and foundations in conducting research into the future of work in Africa’s digital services industries. We draft and publish our findings for policymakers, an academic readership, and for the wider public. We also advise development partners directly, e.g. in identifying their own roles in the political economy contexts of partner countries

We work with global think tanks, universities, and foundations on conducting research into the future of work in Africa. We submit all our work to academic peer review. Where possible we make our publications freely accessible online. This link to academia helps us apply new research methods and makes our work transparent. This makes it easy for others to build on our findings.

We work with African industry associations who seek to consolidate the local ecosystem in the IT-enabled services export sector. We help to coordinate with incoming investors.

MeliaCRED

Org chart

Teams

Offices