Cost Effective Digital University-in-a-Box Platform

EdTech

Education

Emerging Markets

Information Technology

mElimu

Rajeev G

Pramil Verma IIMK

The Support and Customer Service team at mElimu plays a crucial role in ensuring customer satisfaction and retention by providing timely assistance and solutions to user inquiries. Comprising an Account Manager, Support Executive, Technical Support Executive, and Support and Public Relations Specialist, the team is dedicated to addressing technical issues, facilitating smooth user experiences, and fostering positive relationships with clients, thereby enhancing the overall value of mElimu's digital university platform.

Support and Customer Service

The Data and Analysis team at mElimu is responsible for leveraging data to drive strategic decision-making and enhance the digital university platform. They analyze user engagement and performance metrics, provide insights for product improvements, and ensure efficient management of information systems to support the company's goals of delivering cost-effective educational solutions.

Data and Analysis

The Engineering and Development team at mElimu is responsible for designing and building innovative software solutions that power the Digital University-in-a-Box platform. This team collaborates closely to develop scalable applications, enhance existing features, and ensure seamless user experiences by leveraging their expertise in software engineering and PHP development. Their efforts are crucial in delivering cost-effective educational technology solutions that meet the needs of learners and institutions.

mElimu

Org chart

Teams

Support and Customer Service

Data and Analysis

Engineering and Development

Offices

mElimu

Org chart

Teams

Support and Customer Service

Data and Analysis

Engineering and Development

Offices

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