Christopher Smith

Christopher Smith is a seasoned professional in product support and engineering, currently serving as a Senior Product Support Engineer III and Team Lead at Meltwater since April 2019. In this role, Christopher leads a global team, enhancing collaboration and customer service while managing communication with senior leadership and stakeholders. With a strong background in product management and technical support, Christopher has implemented proactive communication strategies and a swarm methodology to address complex customer issues. Prior experience includes roles at C Squared Systems as a DevOps Engineer and Application Support Technician, as well as a foundational role as an Installation Specialist at Christian Tent & Party Rental. Christopher holds a Bachelor's degree in Information Technology from Plymouth State University.