Nicholas Holder

Nicholas Holder is an experienced Site Reliability Engineer currently employed at MEMX since May 2022, where responsibilities include troubleshooting network and system events, incident response, and automation development using tools such as Ansible and Python. Prior experience includes roles as a DevOps Engineer and Senior Operations Support Analyst at ICE, focusing on automation through Rundeck, scripting for service improvement, and project leadership. Previous positions also include quality auditing at Appen, remote technical support at Support.com, and customer service at Comcast, demonstrating a strong background in technical support and customer relations. Nicholas Holder holds a Bachelor's degree in Sociology from Tennessee Technological University.