Kelly C.

Kelly C. has extensive experience in revenue management and customer service within public sector organizations. Kelly C. held various roles at Boston Borough Council, including Senior Recovery Officer and Principal Revenues & Benefits Officer, where responsibilities included administration and recovery of council revenues, team management, and service delivery improvement. As Credit Control Manager, Kelly C. led policy development, budget management, and team performance monitoring. Further positions included Benefits Team Leader and Customer Relations Manager, focusing on efficiency and governance. More recently, Kelly C. worked as Customer Contact Operations & Delivery Manager at Public Sector Partnership Services Ltd and as Service Manager and Area Operations Manager at Mencap. Education includes training at the Institute Revenues Rating Valuation from 2017 to 2018.