Boyd Smith is a seasoned professional with extensive experience in customer success and technical account management. Currently serving as a Senior Customer Success Manager at Mendix since January 2022, Boyd previously held a similar role at Quick Base from January 2019 to January 2022, where the focus was on optimizing client education and utilization of the platform. Prior to that, Boyd was a Technical Account Director at Axis41, enhancing client relationships through strategic partnerships. Boyd's foundational experience includes management positions at American Express, GE, Morgan Stanley, Fidelity Investments, and First Security Bank, spanning roles in account development, service delivery performance analysis, technical support, and financial services. Boyd holds a Bachelor of Science in Communication from the University of Utah and an Associate's degree from Salt Lake Community College.
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