Heidi Rong is an experienced professional in customer success and consulting, currently serving as the Great China Head of Customer Success and Expert Service at Mendix since September 2020. Prior to this role, Heidi held positions as the China Head of Customer Success and Pre-Sales at LiveRamp, and as the China Consulting Head of Auto Finance and Retail Finance at J.D. Power. Additional experience includes serving as the Global Head of Business Consulting at Infitecs, and the Asia Head of Data Analytics Service Line at Genpact. Past roles also include the China Head of Sales Management at Acxiom and a Senior Consultant at Accenture. Heidi Rong holds a Master's degree in Economics and Finance from Shanghai Jiao Tong University.
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