Sergio Mora Casas is a seasoned Principal Service Designer at Mendix since September 2021, with a diverse background in service design and UX across various sectors. Previous roles include Service Designer at EY Seren, where work focused on large accounts in energy and health, and a Design Thinking Coach/Service Designer at Orange, where strategic user-focused solutions were developed for both BtoC and BtoB projects. Sergio has extensive experience as a service designer at Axance, contributing to service design and human-centered design coaching, and has held positions at WAX Interactive as a UX Designer and RESAVACS SAS as a UX Designer in an agile environment. Sergio's early career included roles in interaction design, providing a strong foundation in user experience and digital product development. Educational qualifications include a Master in Cultural Studies from the University of Paris I: Panthéon-Sorbonne and various certifications in design, human factors, and ergonomics from Conservatoire National des Arts et Métiers.
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