Sherif Koura is a Customer Success Manager at Mendix since August 2023, with extensive experience in customer success and technical support roles. Prior to Mendix, Sherif held multiple positions at VMware from March 2019 to July 2023, including Senior Partner Success Manager and Cloud Customer Success Manager. Previous experience at Dell EMC from August 2014 to February 2019 involved roles ranging from Services Proposal Consultant, where responsibilities included creating technical and financial project proposals, to Senior Technical Support Engineer and Technical Support Engineer, focusing on troubleshooting technical issues for EMC customers globally. Early career experience includes roles as a Wireless Network Engineer at Huawei Technologies and an IT Intern at Associazione Renken Onlus. Sherif holds a Bachelor of Science in Information Engineering and Technology from The German University in Cairo (2008-2013) and is currently pursuing an Executive MBA at Università degli Studi Guglielmo Marconi (2023-2024).
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