Karen Lethycia has accumulated significant experience in credit management, customer support, and legal collection. At FortBrasil, from May 2019 to May 2023, Karen focused on proactive client engagement with delinquent accounts and managed a diverse portfolio with varying degrees of arrears. Karen then transitioned to Cardápio Web as a Junior Helpdesk I from June 2024 to February 2025, where responsibilities included user support and remote configuration of integrated devices. Following this, at Viana Peixoto Advogados Associados, from November 2023 to May 2024, Karen served as a legal collection agent, analyzing bank data to strategize recovery for clients with significant arrears. Currently, Karen is pursuing a degree in Analysis and Development of Systems at UniFanor Wyden, expected to complete in 2025.
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