Mark Higgins

Mark Higgins is a seasoned Chief Operating Officer with extensive experience in scaling operations for e-commerce retail. Currently, they serve as Interim Operations Director at ME+EM Ltd while simultaneously managing freelance projects for notable brands such as Ted Baker and Charlotte Tilbury. Previously, Mark held leadership roles at Richard James Savile Row and AMARA, where they optimized logistics, drove cost efficiencies, and enhanced customer service standards. With a solid educational background including an MA from the University of Cambridge and a Post-Grad Certificate from the University of Leeds, Mark is recognized for their strategic approach to business transformation and operational excellence.