Michael Olson

Michael Olson has extensive experience in IT support, currently serving as HelpDesk Support Manager at the Mercatus Center at George Mason University since February 2016, with prior roles as Software Support Analyst and Desktop Support Analyst. Prior to this, Michael worked as an IT Support Analyst at NII Holdings, Inc. from April 2012 to December 2015, providing assistance to employees via phone, email, and chat. Michael also contributed to the Events Production team at George Mason University from August 2008 to August 2012 as an Event Technician, supporting various events across multiple campuses. Michael holds a Bachelor of Arts degree in English with a focus on Creative Writing from George Mason University, obtained in 2012.