Andy Pell has over 20 years of experience in IT, currently serving as IT Service Excellence Manager at Merck Group since November 2007. Previous roles at Merck Group include IS R&D Applications & Projects Manager, IS Business Partner, IS Applications Engineer, and Technical Engineer. Prior to joining Merck Group, Andy Pell worked at Amicus ITS from 2003 to November 2007, holding positions such as Infrastructure Implementation Engineer and Service Desk Team Leader. Andy Pell began the career as a Service Desk Analyst at First Choice Holidays and Flights Limited from 2002 to 2003. Education was completed at the University of the West of England from 1999 to 2002.
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