Hannah Diffenderffer is a dynamic leader known for blending SaaS, marketplace strategies, and operational excellence with a strong emphasis on Customer Success. They have built high-performing teams and developed lifecycle frameworks that connect experience, revenue, and compliance. In their earlier roles, Hannah served as Amazon Team Leader at Samuel Shapiro & Company, and held various positions at companies like rms beauty and TrustSpot, where they were instrumental in developing customer retention frameworks. Currently, Hannah is a Senior Domain Expert and General and Operations Manager at Mercor, providing expertise to enhance models for a leading AI lab.
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