Molly Smith is an experienced professional in customer support and operations, currently serving as Support Team Lead at Mercury since October 2021. Prior to this role, Molly held similar positions at Deliverr Inc. and worked as an Operations Coordinator, demonstrating strong leadership and operational skills. Molly's career began at ShipBob, Inc. as a Merchant Care Representative, followed by positions at Keeper Security, Inc. as a Business Development Representative and as a Brand Ambassador at Aras Promotions. Additional experience includes a Marketing Intern role at Chicago Twenty Something and a Brand Ambassador position at All Terrain. Molly holds a Bachelor's degree in Communication and Media Studies from Eastern Illinois University, obtained in 2018.
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