Mercury
Robert Murray is a seasoned operations specialist with extensive experience in customer support and technical consulting across various industries. Currently serving as a Senior Operations Technical Specialist at Mercury since May 2022, Robert excels in consulting with strategic accounts, enhancing product adoption, and developing customer resources. Previous roles include Customer Success Manager at Wix.com and Support Coordinator II at Deliverr Inc., where Robert supported operational challenges and onboarded new accounts. Robert's tenure at Microsoft from October 2015 to March 2020 encompassed multiple positions, including Cloud Technical Expert, where responsibilities involved collaborating with IT teams, facilitating customer training, and managing multi-tenant environments. Additionally, Robert held leadership roles at Kenmont Kenwood Camps and served as Second Assistant Manager at Zumiez. Robert holds a Bachelor's degree in History from Western Connecticut State University.
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