Ian Davis is an experienced IT professional with a strong background in support and systems configuration. Currently serving as an IT Support Analyst at Mercury Engineering since April 2018, Ian specializes in IT site setups that include local network configuration, firewall management, and device installation. Previous roles at Softworks.com and 247Tech involved customer support, issue escalation, and remote assistance, while earlier positions provided hands-on experience with workstation and server maintenance. Ian's education includes CompTIA Security+ and MCSA certifications, alongside extensive technical knowledge in various software and systems.
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