Mike Ciani

Senior Director, Solution Success at MercuryGate

Mike Ciani has a strong background in the technology and transportation sectors. Mike started their career at Lazorpoint as a Principal, Solution Architect, where they directed IT strategy, solution development, and software implementations for a Managed Services Provider. Mike also led Voice of Customer and Customer Success initiatives.

In 2013, Mike joined Trimble Transportation as a Senior Project Manager, where they led the company's largest projects, focused on planning, reporting, budget tracking, risk mitigation, and delivery. Mike also developed structure, standards, and processes for transportation management system implementations.

At Trimble Transportation, Mike held various leadership roles, including Senior Director of Solution Delivery and Senior Director of PS Operations. In these roles, they guided transportation professional services teams, oversaw strategy, standards, solution delivery, customer relations, learning, and development. Mike also collaborated cross-functionally on key programs and initiatives.

In 2022, Mike joined Routeware, Inc. as the Vice President of Professional Services, where they led the professional services team and was responsible for recruiting, hiring, onboarding, coaching, and development.

Currently, Mike is working as the Senior Director of Solution Success at MercuryGate International, where they are responsible for ensuring the success of solutions provided by the company.

Mike Ciani graduated from Case Western Reserve University in 1987 with a Bachelor of Science degree in Management, specializing in Management Information/Decision Systems. Mike also attended Brown University to study Engineering & Psychology, but no information about the degree obtained or the duration of their studies is provided. In terms of additional certifications, Mike Ciani has obtained numerous certifications from LinkedIn, including topics such as performance management, innovation, change management, strategic thinking, and leadership. Most of these certifications were obtained in the years 2021, 2022, and 2023.

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Previous companies

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Timeline

  • Senior Director, Solution Success

    December, 2023 - present

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