James Carlock is a high-performing operations director with extensive experience in sterile processing and a proven track record of enhancing quality and efficiency while managing costs. With over two decades in the United States Army Reserve, James successfully led teams and streamlined operations to support patient safety and care. Currently serving as the Regional Director of Sterile Processing at Mercy, James utilizes LEAN methodologies to improve departmental performance and engagement. James holds a Bachelor of Science in Psychology from Northwestern University and an MBA from Penn State University.
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