Mark Dowell

Mark Dowell, MBA, CMQ_OE, is an accomplished professional with extensive experience in operations consulting and process improvement within the healthcare sector. Currently serving as Executive Director of Operations Consulting – Business Integration at Mercy, Mark leads integration efforts in ambulatory/clinic, acute care, and virtual medicine services, focusing on enhancing performance and strategic decision-making. Previous roles include overseeing operations consulting at ROi Resource Optimization & Innovation and serving as Associate Principal Healthcare Process Engineer at Mercy, where Mark implemented quality methodologies to drive operational excellence. Mark's career spans various management positions with a strong emphasis on supply chain optimization and performance improvement, complemented by academic credentials that include an MBA with double majors in Operations Management and Quality Management from the Illinois Institute of Technology.