Melissa Hatala serves as the Director of Business Partnership at Mercy since August 2016, where responsibilities include leading strategic collaborations between operational leaders and technology teams to ensure effective digital solutions for clinicians, staff, and patients. Prior experience includes roles as Manager and Lead Informatics Analyst, focusing on project coordination, team development, and system improvements, particularly with Epic electronic medical records. Previously, Melissa worked at St. Anthony's Medical Center, serving as an EMR Analyst and Medical Assistant, gaining firsthand experience in training clinical users and assisting with EHR systems. Melissa holds a Bachelor of Arts in Human Resource Management from Lindenwood University.
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