Eric Dang

Eric Dang has a diverse work experience in the IT industry. Eric started their career at Bosch Siemens Home Appliances in 2000 as a Systems Support Specialist, where they provided support to approximately 100 users with laptops and remote workstations. Eric also assisted users with connectivity, mail retrieval, and printing issues.

In 2002, Eric joined Linksys as a Product Support Specialist, where they provided technical support for small office/home office networking products. Eric troubleshooted LAN and WAN configurations, including wireless LAN and VPN routers, and ensured customer satisfaction by resolving most user issues.

From 2003 to 2012, Eric worked at Corporate Computer Services as a Systems Administrator/IT Manager. Eric provided IT support for small to mid-sized businesses, managed and led projects encompassing network upgrades and server infrastructure, and conducted company-wide software rollouts. Eric also offered technical support and consulting services to clients.

From 2012 to 2021, Eric worked at CIU Networks as an IT Professional. Eric provided IT support for SMB networks, designed and deployed network infrastructure, and ensured the maintenance and proactive solutions for client networks.

Currently, Eric works as a Systems Administrator at Meriplex, a position they started in 2021. Eric performs advanced troubleshooting of customers' application, hardware, network, and procedural issues, and serves as an escalation point for complex technical issues. Eric also advises staff, management, and clients on technical matters.

Eric Dang attended the Computer Education Institute from 1999 to 2000, where they earned a degree in MCSE. Eric then attended Coastline College but no information regarding the duration or degree obtained is provided.