Heather Johnson

Heather Johnson is an accomplished technology professional currently serving as a Documentation Engineer at Meriplex since May 2023. With extensive experience as a Network Administrator for Systems Solution, Inc. since June 2021, Heather manages a managed service provider network for over 100 clients, ensuring tailored solutions to meet individual contract requirements. Previous roles include Network Administrator Tier 2 at ValidaTek, Inc. and Phacil, Inc., supporting federal employees and contractors for the Department of Homeland Security. Heather also held the position of Service Desk Team Lead at Information Innovators Inc., overseeing a team of over 40 service desk agents. Early career experience includes eligibility coordination at the Mississippi Department of Human Services and work as a Pharmacy Technician at Walmart. Heather holds a diploma from Bay High School and has furthered education at Pearl River Community College and The University of Southern Mississippi.