Troy Brooks is an accomplished leader in the financial services industry, currently serving as Director of Renewals at MCAP since April 2024. Previously, Troy held multiple senior roles at MERIX Financial, including Vice President of Personal Account Managers and Director of Broker Relations & Escalations since June 2021. At CIBC, Troy progressed through various positions from March 2020 to September 2021, culminating in the role of Director of Business Development, and earlier held the title of National Director, Lending, Insurance & Card Specialist Group from September 2009 to May 2019. Troy's foundational experience includes roles such as Mortgage Specialist at Home Loans Canada and Mortgage Underwriter at CIBC Mortgages Inc. - President’s Choice Financial. Academic credentials include studies at Fanshawe College, Georgian College, and Western University. Troy consistently demonstrated exceptional performance in sales, team management, and client relationship development throughout a diverse career.