Joe D.

Joe D. has a diverse work experience, starting from 2015 when they worked as a Service Desk Analyst I at St. Jude Medical. Joe provided technical support to a large number of end-users and performed security administration tasks. From there, they moved on to become a Sr. Service Desk Analyst, where they continued to provide technical support and also assisted Level 1 analysts in resolving end-user issues. Joe later served as an Incident Manager, leading global IT support teams in investigating and resolving major incidents.

In 2017, Joe joined Datasite as an Americas Escalation Manager, handling team conflicts and implementing Agile practices. Joe then transitioned to the role of Product Delivery Manager, improving efficiency and velocity across the development process. Joe left Datasite temporarily to work at Foundry as a Producer and later as the Director of Production.

Joe returned to Datasite in 2021 as a Product Delivery Manager and subsequently took on roles as an Application Security Engineer and then as a Senior Application Security Engineer. Joe'sexact end dates for their current roles are not specified. Overall, Joe has demonstrated a range of skills and expertise in technical support, incident management, project management, and application security throughout their career.

Joe D. has a Master of Science - MS degree in Executive Management of Technology from the University of Minnesota. Joe also holds a Bachelor of Science - BS degree in Information Systems Management from the University of Minnesota Crookston. In terms of additional certifications, Joe D. is a Certified ScrumMaster (CSM) from the Scrum Alliance, obtained in March 2019. Joe also holds an ITIL Foundation certification from PEOPLECERT, obtained in November 2017.