Mitchell Andersen has a diverse work experience in customer support and sales roles. Mitchell started their career in 2011 as an Apple Specialist at Best Buy, where they assisted customers in transitioning to Mac and focused on upselling and building customer relationships. In 2014, they joined Apple as a Red Zone Specialist, providing customers with a world-class buying experience for Apple products and offering feedback to maximize sales results. From 2016 to 2019, Mitchell worked at Code42 as a Customer Support Specialist, where they managed professional billing and data security troubleshooting on Mac and Windows. Mitchell played a key role in leading the exit from the consumer market and established a recognition-by-haiku system for their peers. In 2019, they worked as an Onboarding Specialist at Wells Fargo, before transitioning to their current role as a Product Support Specialist at Datasite.
Mitchell Andersen earned a Certificate of Graphic Design and Certificate of Graphic Design (Print Media) from Minneapolis College between the years 2014 and 2016. In addition, they obtained a certification in "Building Relationships While Working from Home" from LinkedIn in June 2022.
October, 2019 - present