Donna Carson is a seasoned professional with extensive experience in customer success, operations, and management across various sectors. Retired from MESH/diversity since January 2021, Carson held the position of Vice President of Customer Success, focusing on leveraging Diversity Intelligence™ to enhance workplace productivity. Prior to this role, Carson served as Vice President at Concentra Solutions, specializing in maximizing Contact Center performance. Carson also founded CCS - Carson Communication Services, managing business services for notable international clients. Other notable positions include Executive Operations/Sales Manager at BDC Direct, Vice President at Connect North America, and Senior Manager at Bell Aliant, where significant contributions were made in sales, operations, advertising, and human resources.
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