James Watson is the Director of Instrument Service at MESO SCALE DIAGNOSTICS, focusing on customer satisfaction and departmental growth. They have a strong technical background in field service management, having held roles such as Senior Manager and International Service Manager at MESO SCALE DIAGNOSTICS, and served as a European Service Engineer at BioVeris Europe. Their career began with an electrical engineering apprenticeship in the Royal Navy, where they specialized in weapon systems management. Currently, James also volunteers as a Special Constable with West Yorkshire Police, where they mentor new team members and develop communication skills.
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