Message Broadcast
Muhammad Amir is currently a Senior Systems Analyst at MessageBroadcast, a leader in automated customer conversation. Prior to this role, Amir has experience as a Senior Developer and Middleware Application Support at Bed Bath & Beyond, Senior Coldfusion Engineer at Equator, LLC, and Application Support Consultant at McGraw-Hill. Amir holds a Bachelor of Science in Information Technology from Preston Institute of Management Science & Technology.
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Message Broadcast
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Message Broadcast provides engagement solutions that shape customer experiences for the world’s top brands. As a leader in intent-driven conversation, Message Broadcast improves customer satisfaction and promotes operational efficiency through decades of domain expertise and a leading omnichannel messaging platform. We believe every interaction is an opportunity to reduce customer effort, personalize the experience, and increase customer loyalty. Our solutions dramatically enhance customer engagement, self-service, acquisition, retention and conversion across all channels, including SMS, MMS, RCS, Voice, Push, Email, and Social.