Message Broadcast provides engagement solutions that shape customer experiences for the world’s top brands. As a leader in intent-driven conversation, Message Broadcast improves customer satisfaction and promotes operational efficiency through decades of domain expertise and a leading omnichannel messaging platform.

We believe every interaction is an opportunity to reduce customer effort, personalize the experience, and increase customer loyalty. Our solutions dramatically enhance customer engagement, self-service, acquisition, retention and conversion across all channels, including SMS, MMS, RCS, Voice, Push, Email, and Social.

Technology

Software Engineering

Software

Messaging & Communication

Message Broadcast

Message Broadcast's headquarters in Newport Beach, CA, United States

This department oversees the company's governance practices and ensures compliance with regulations and best practices.

Board Governance

The Technical Team at Message Broadcast is responsible for developing and maintaining the core omnichannel messaging platform that drives customer engagement solutions. They ensure the reliability, scalability, and security of the system while continuously enhancing its capabilities. This team works on software development, system analysis, project management, quality assurance, and technical business analysis to deliver seamless and personalized customer experiences across all communication channels, including SMS, MMS, RCS, Voice, Push, Email, and Social.

Technical Team

The Leadership Team at Message Broadcast is responsible for setting the strategic direction and vision for the company, driving innovation, and ensuring operational excellence across all departments. This team leads the execution of key initiatives, fosters a culture of customer-centricity, and oversees the development and delivery of cutting-edge engagement solutions. Their collaborative efforts aim to enhance customer experiences, boost company performance, and sustain growth in a competitive market.

Leadership Team

The Sales and Account Management team at Message Broadcast is responsible for driving revenue growth and maintaining strong relationships with enterprise clients. This team identifies new business opportunities, manages client accounts, and ensures the successful implementation of engagement solutions. They work collaboratively to meet the needs of top brands by providing tailored messaging services that improve customer satisfaction and loyalty across multiple channels.

Sales and Account Management

This department focuses on assisting customers with product-related inquiries and issues to enhance their experience and satisfaction.

Customer Support

This department focuses on promoting products and services through strategic marketing initiatives and design.

Marketing Department

The Finance Team at Message Broadcast is responsible for managing the company's financial health and ensuring its economic stability. This includes tasks such as budgeting, financial planning, accounting, and financial reporting. Team members ensure accurate and timely financial records, provide strategic financial insights, and ensure compliance with financial regulations to support the company’s goal of enhancing customer engagement and satisfaction.

People (3)

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Other teams

Technical Team

Leadership Team

Sales and Account Management

Customer Support

Marketing Department

Finance Team