Barathan S is an accomplished Customer Success Manager with extensive experience in customer portfolio development and relationship management within the technology sector. Currently serving at MessageGears since January 2023, Barathan has previously held similar roles at Swrve and SGeBIZ, where responsibilities included enhancing customer engagement, leading customer onboarding, and driving product utilization. Barathan's expertise encompasses creating policies to optimize customer experience, collaborating across departments, conducting business reviews for retention, and analyzing customer data to inform improvements. With a strong academic background in business and management from RMIT University and the Singapore Institute of Management, Barathan combines operational leadership and strategic insight to promote sustainable growth and customer satisfaction.
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