Chad Chappell

Customer Success Manager at MessageGears

Chad Chappell has a diverse work experience in customer success management and program director roles. Chad is currently working as a Customer Success Manager at MessageGears. In this role, they deliver advanced customer segmentation, message personalization, and delivery using the platform. Prior to this, Chad was the Lead - Sr. Customer Success Manager at MessageBird, where they provided digital messaging solutions to clients and helped boost customer engagement and revenue. Chad also worked as a Program Director at Salesforce, overseeing various programs. Additionally, Chad has experience as an Account Director at Spredfast, StrongView, and Yesmail, where they managed client accounts and executed social marketing campaigns. Chad was also a Program Director at Moxie. Chad's work experience spans from 2008 to the present, showcasing a strong background in customer success and account management.

Chad Chappell pursued their education at the University of Tennessee, Knoxville from 1995 to 1997, although the details of their degree and field of study for this period are not available. Following this, they enrolled at The Art Institutes and obtained a Bachelor of Arts (BA) degree in Multimedia.

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Timeline

  • Customer Success Manager

    February, 2023 - present

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