Hitesh Mistry has extensive experience in IT and technical support roles, beginning as a Systems Administrator at John Wiley and Sons from 2005 to 2010. Mistry then transitioned to a PC/LAN Administrator position at Express Scripts Canada from 2011 to 2014, followed by a Systems Analyst role at BSC Solutions Group Ltd. until May 2015. From May 2015 to January 2016, Mistry worked as a Technical Support Analyst at IC Savings. A subsequent role as a Technical Services Analyst at Hostopia lasted from January 2016 to October 2019, leading to a Technical Support Specialist position at Messagepoint, where Mistry also held the titles of Manager, IT & Security Analyst, and IT Administrator. Education includes a Cyber Security - Defensive Micro-Credential from Sheridan College (2024) and a Networking and Internet Security Specialist Diploma from CDI College Brampton Campus, complemented by a Cyber Security - Offensive Micro-Credential from Sheridan College (2023-2024).
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